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A few of my favourite things…

Date: August 21 2005
Location: Salzburg, Austria
Fieldnote: Fräuline Maria’s cycling tour group, mainly American, perform hesitant re-enactment of Do-Re-Mi song and dance routine at Schloss Mirabell. Outside the palace gates, a young Czech male in 18th century garb promotes the ‘Best of Mozart’ concert ‘to be performed by musicians in wigs.’

The battle between Rodgers and Hammerstein and Amadeus for the tourist dollar and the dominant image of place resonates throughout the city. Fortuitously, the uber-brand ‘Salzburg: The Stage of the World’ is ambiguous enough to embrace the sub-brands of both ‘Sound of Music City’ and ‘Mozartland’. The place-marketing logo with the fortress and spires of the old town silhouetted against the craggy cliff of the Mönchsberg Mountain, offers the consumption of landscape alongside culture, Austrian tourism’s most persuasive argument. It is an image of instant and effortless identifiability, of the kind according to Kulka’s (1996) definition of kitsch that triggers an unreflective emotional response. ‘The Stage of the World’ strapline declares Salzburg to be the site for global event culture with its festival providing the centrepiece of the ongoing ‘spectacle’. All events here appear to take on a theatrical quality, a kind of ‘staging’ as they become by-products of the city’s cultural ‘trademark.’

When Kevin Lynch (1972) intriguingly asked What time is this place? the answer for Salzburg would appear to be forever somewhere between the beginning of the Baroque era and Mozart’s death. Here the lovingly and ‘authentically’ refurbished buildings are to quote Giddens(1999) ‘severed from the lifeblood of tradition, which is its connection with the experience of everyday life’ and therefore rendered kitsch. What is interesting is that the city mediated through Mozart is considered more ‘authentic’ by locals than what has been described as ‘ the Alpine cliché of yodelling, goatherds and lederhosen’ offered by The Sound of Music. Captain Von Trapp’s faltering words, crooned to Maria in the gazebo, ‘Nothing comes from nothing, nothing ever could’ hadn’t anticipated The Sound of Music’s transformation into ‘its own pure simulacrum’ (Baudrillard, 1994). What is offered to tourists are a range of tours of Salzburg and Salzburger Land based on a 1960’s Hollywood interpretation (or as it has been argued, deliberate misrepresentation) of a fictional account of an Austria that never really existed. Of course tourists are not passive recipients of contrived heritage and understand that the ‘staged authenticity’ of Mozartworld is no more real than Julie Andrews marriage to Christopher Plummer. As Urry (1995) argues, ‘Authenticity is merely another game to be played at, another pastiched service feature of postmodern experience.’

As cities compete in the global marketplace to attract inward investment, ‘hard-branding the cultural city’ (Evans, 2003) transforms places into signs of themselves. In the case of Salzburg, the re-imaging of the city has sacrificed its plurality or potential meanings for the sake of a constructed mythology that provides reassurance in the face of change. While Austria continues to grapple with its post WW2 image, the tensions between tradition and modernity appear to be suppressed in favour of kitsch. So should we be content with ‘the crystallisation of the continuous movement of life in the permeable disguise of fantasy’ (Olalquiaga, 1998)? Or is it possible to accommodate diversity in metanarratives? How can those involved in design and marketing engage with the re-imaging of cities in positive ways and represent places as the complex and multi-faceted cultural entities that we know them to be?

Nicky Ryan is a senior lecturer in Visual Culture and Theory at the London College of Communication, University of the Arts London UK

 

5 comments

“In the case of Salzburg, the re-imaging of the city has sacrificed its plurality or potential meanings for the sake of a constructed mythology that provides reassurance in the face of change.” But Nicky, this is exactly what branding does - it reduces plurality, complexity, diversity and ambiguity to stereotypes and generalities, ‘identity’ and ‘authenticity’ to travesties of themselves. However, even to talk about ‘plurality’ or ‘diversity’ in this kind of way is to suggest that there is something called ‘plurality’ or ‘diversity’ that could become a brand asset. There isn’t. To create a brand that says ‘we are all about diversity’ is to have already flipped diversity into its opposite, uniformity - “we’re so diverse, we all value diversity!”. No, if ‘we’ are really diverse, some of us will value diversity and some won’t and there will be a myriad other points of view as well. We won’t necessarily even share the same understanding of what ‘diversity’ is.

Mozart and the Von Trapp family notwithstanding, Salzburg is no less or more of a place than Salford. And it hasn’t been ‘transformed’ into a sign of itself, because everything is *already* a sign of itself (a better way of putting this, to my mind, is to say that ‘everything is word-like’). Salzburg is a sign of itself. Salford is a sign of itself. New York is a sign of itself. You and I are signs of ourselves… There is no escaping the fundamental human experience of the world as a text - “Being that can be understood is language”, as Gadamer wisely observed (or, indeed, Derrida’s “Il n’y a pas hors de texte”). The important question here is what our texts are showing us, and whether we are heeding it.

The Western conception of design, as it is practised and theorized, has produced this travesty of disconnected signification that we call branding (or, under different circumstances, that we call conceptual art). And it’s not hard to see how this is the child of the abstraction and reduction of modernism on the one side, and of the ‘postmodern’ cultural theories that come out of semiotics on the other. How can designers who are working within this paradigm find a way out of it? I don’t believe it is possible - and that it dooms designers to reworking the ‘back catalogue’ in ever more stale and cynical ways, as we have been doing pretty much since the blaze of postmodern design burned itself out. The theories and practices have nothing more to offer: the chewing gum has lost its savour on the bedpost overnight. And ‘Irony’ has become nothing more than an excuse for kitsch produced by graduates.

Authenticity in its deepest and most original sense implies a deep connectedness, a continuum, between the illimitable possibilities of expression of an (unmanifested) essential being and the concrete forms that are particularisations of it. Design has never had a language to talk about this - indeed, the theories that are taught to designers only recognise ‘creativity’ as external association, as quotation and sampling and reference and self-referentiality. But “If you bring forth what is within you, what you bring forth will save you. If you do not bring forth what is within you, what you do not bring forth will destroy you,” as the (gnostic) Gospel of Thomas has it.

james

/james souttar 03/11/2005

 

…what are these ‘theories that are taught to designers’ -do you mean semiotics and postmodern cultural theory? You make it sound as if the theory that is taught is embedded in practice in design schools and then finds its way, whole sale, out of there - I hardly think it is this much of a seemless process.

/Anonymous 06/11/2005

 

Nicky writes…”When Kevin Lynch (1972) intriguingly asked What time is this place? the answer for Salzburg would appear to be forever somewhere between the beginning of the Baroque era and Mozart’s death.” However, Adriana’s comment on the adjoining blog ‘Analogous Cities’ is this …”tour guides point out spots in the city, directing the gaze. they walk on paths that contain the densest information of interest for tourists. adjust and updating their routes to integrate new attractions. on a tour in berlin, after talking about the brandenburg gate the tourguide turns to point at a window of the nearby hotel adlon; the site of the infamous michael jackson incident”

Presumably Salzburg has its newer memories too that slip through and pervert the ‘brand’ for the sake of a little crowd pull?

/Gaby 06/11/2005

 

What are these ‘theories that are taught to designers’? Yes, semiotics and postmodern cultural theory, but let’s not forget design history which is also very influential in inculcating beliefs about what design is, what designers do and what constitutes ‘important’ design. And, yes, the theories that get taught are a mish-mash of all sorts of things from the Bauhaus to Baudrillard. What I was referring to, though, were not so much the specifics as the unstated - and often unconscious - assumptions that weave through the contemporary practice and theorizing of design. Many of these assumptions run across otherwise opposed positions - for instance, through both Barthes’ Marxist semiotics and course materials for the unashamedly capitalist (and perhaps even Neo-Con) Chartered Institute of Marketing. St Luke’s ‘Sensorama’ was a good example of what happens when postmodern cultural theory meets advertising ‘planning’.

Attempts to literally incorporate and interpret theory have, at least to my mind, often seemed contrived and laboured (I think of some of the work that came out of Cranbrook in the 90s, with images taken apart to show ‘deconstruction’ etc.) In that sense there’s clearly little seamlessness between theory and practice. But if one looks at the pervasiveness of the concept of the brand, on the other hand, it’s a different story. It is now a given in graphic design that a communication has to reflect the ‘brand values’ of a client. And how is this done? On the one hand through visual conformity, consistency and simplification that bears the unmistakable legacy of modernist control-freakery. On the other, through the belief that brand values can be associated with a particular signifier and - by brute repetition - established as an ‘inevitable’ signification. Which is quintessentially Saussurian linguistics (as well as Skinnerian behaviourism, which makes it something of a ‘double whammy’ for the advertising industry). Even outside the commercial world we see the same basic assumptions at work in the idea of the artist as brand, which seems to be one of the defining qualities of the whole YBA phenomenon (this fit between the mind-set of British marketing and culture being famously exploited in the Blairite idea of ‘Cool Britannia’).

If one can connect together any arbitrary group of signifiers, and by using one’s ‘celebrity’ and media exposure, connect them with the message one wants to get across, why should it be necessary to find an expression that resonates with one’s reality in an authentic way? Especially when the dominant theoretical paradigms insist that there is *only* arbitrary or ‘unmotivated’ signification - that there is no such thing as a neccessary connection between signifier and signified (even though this goes against millennia of human experience and belief, across cultures)? And when even the concepts of ‘reality’ and ‘authenticity’ are relativized and made dubious?

james

/james souttar 07/11/2005

 

These posts all relate to authenticity and how the brand, or design, strip away at its relevance – James seems to link this to some kind of conflation of the visual world – comparing conceptual art with branding per se – this, I think, is validated in a later post by his sense of no \truth/ outside of branding – of course, this is a well documented scenario although James gives it a lucid twist. But, I have to take issue with the ??? of the argument. There is, for sure, a real problem - what McLuhan called a move from \ear man/ to \eye man/ is for me, in a very simple way, the replacement of conversation, story telling, discourse with the total domination of its visual forms; soap opera, advertising and design – to name a few. Design mediates beyond the artefact and creates a conversation with the environment – a jacket goes from an article of warm clothing to a Harrington Jacket – which now keeps me warm but also stops me having to talk to the world! This, I know, is well covered rhetoric but is important to not forget – it is the \text/ we no longer trust – and unlike James, I think artists are trying to make new spaces which do not arrive pre-mediated – it is for design to look at art, anthropology, geography etc – for more than the quick fix – the problem with design and theory is design never listens.

/Stephen Styles 15/11/2005

 

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